Why the Amex and Point. Me Partnership Changes Award Travel Forever
By Sophia Al-Mansoor
Q1: Does using the Amex Point.me tool cost anything for cardholders?
A1: No. Access is entirely free for cardholders who have an eligible American Express card that earns Membership Rewards points. You simply sign in through the co-branded Amex portal to verify your account.
Q2: Can I book the flights directly inside the Point.me search engine?
A2: No. Point.me is a search and discovery engine, not an online travel agency. Once you find an available flight, the tool directs you to transfer your Amex points to the relevant airline frequent flyer program and complete the booking on that airline's official website.
Q3: Why doesn't the Amex version of Point.me show flights from United or American?
A3: The co-branded platform exclusively displays results from American Express Membership Rewards transfer partners. United Airlines and American Airlines are not direct Amex transfer partners. However, you will see partner flights on United or American if they are bookable through Amex partners like Air Canada Aeroplan or British Airways.
Q4: Are point transfers from American Express to airlines instant?
A4: Most transfers to programs like Delta, Air France-KLM, and British Airways process instantly or within a few minutes. However, some partners can take up to 24 to 48 hours. It is best practice to hold award space with the airline over the phone if possible before transferring points.
Sophia analyzes international trade, startup ecosystems, retail transformation, and supply chain logistics for modern digital publications.
