The Hidden Costs of Bulk Custom Glassware: Setup Fees, Minimums, and Quality Truths Exposed
Q1: Why do suppliers charge a separate setup fee for every color in my logo?
A1: Traditional screen printing requires burning an individual mesh screen and formulating a dedicated ink well for every separate color pass. If your artwork uses four colors, the press technician must align and run four distinct printing stations, multiplying tooling time and press calibration.
Q2: Can I put custom printed shot glasses into an industrial bar dishwasher?
A2: Only if the glassware is decorated using high-heat ceramic decal firing or laser etching. Standard pad prints and direct UV inks deteriorate under the 160°F rinse cycles and concentrated caustic detergents used in commercial bar operations.
Q3: What should I do if a shipment arrives with broken glassware?
A3: Photograph all damaged pieces inside the original packaging immediately and count broken units before signing the delivery receipt. Notify the vendor within 48 hours with photographic proof, and confirm your invoice included freight breakage insurance to secure an immediate replacement or credit.