Southwest Loyalty Revamp: Key Dates, Qualification Rules, and Benefit Changes
The difference between base-level status and preferred-tier status has widened substantially under the airline's revamped customer framework. The table below details how benefits diverge between tiers:
| Loyalty Benefit | A-List Status | A-List Preferred Status |
|---|---|---|
| Annual Qualification Threshold | 35,000 TQPs or 20 segments | 70,000 TQPs or 40 segments |
| Rapid Rewards Point Bonus | 25% bonus on base points | 100% bonus on base points |
| Inflight Connectivity | Standard pricing ($8 per device) | Free inflight Wi-Fi perk on all flights |
| Same-Day Flight Flexibility | Free same-day change and standby | Free same-day change and priority standby |
| Airport Expedited Processing | Fly By check-in & security lanes | Fly By check-in & security lanes |
| Phone Support Services | Dedicated customer service line | Dedicated customer service line |
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southwest a list benefits